Job responsibilities:

· Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Client.

· In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.

· Evaluates alternative approaches and presents recommendations to teams and unit leadership.

· Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.

· Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Client sites.

· Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.

· Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.

· Works effectively across departmental organizations gaining consensus of stakeholders.

· May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.

· Acts as a liaison to Client departments and vendors to adequately support the division's computing systems.

· Interfaces routinely with colleagues who may be located at any of the Client practices to perform job responsibilities requiring virtual collaboration and partnership.

· May be required to provide 24/7 on-call support.

Skills:

· Strong database querying skills and relational database experience

· Preferably with MS SQL and DB2

· C# / .NET application development experience

· Experience accessing Epic Clarity data would be beneficial.

Education:

· Bachelor's degree and 3 years' experience, including 1 year demonstrated technical experience; Or,

· Associate degree and 7 years' experience, including 1 year demonstrated technical experience.